Terms of Service

Welcome to Chatmocks. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, you should not use our services.

Chatmocks is a SaaS (Software as a Service) platform that provides tools for creating visual mockups of social media and messaging app conversations for entertainment, marketing, prototyping, and content creation purposes.

You acknowledge and agree that the processing of images and texts entered for mockup generation occurs entirely on the client-side, i.e., in your device's browser. Chatmocks does not send, process, or store the content of your simulated conversations (texts, names, avatars, or uploaded images) on our servers.

Age Restriction: By using Chatmocks, you declare that you are at least 13 years of age (or the minimum age required in your country to consent to the use of online services). If you are in the European Union, you must be at least 16 years old, unless your country establishes a lower age.

To access paid features or save preference settings, you will need to create an account. You agree to:

• Provide true, accurate, and complete information (limited to what is necessary for login and billing).
• Maintain the confidentiality of your password.
• Notify us immediately of any unauthorized use of your account.

Chatmocks is a neutral tool. You are solely responsible for the content you create using our platform. It is strictly prohibited to use Chatmocks for:

• Fraud and Scams: Creating false evidence to deceive third parties, manipulate legal proceedings, or commit fraud.
• Defamation and Fake News: Creating fake conversations attributed to real people or public figures with the intent to defame, slander, or spread misinformation.
• Rights Violation: Infringing copyrights, trademarks, or privacy of third parties.
• Hate Speech and Illegalities: Generating content that promotes violence, discrimination, child abuse, or any illegal activity.

Chatmocks reserves the right to permanently ban any user who violates these guidelines, without right to refund.

• Of Chatmocks: The platform, source code, interface design, brand, and logo are the exclusive property of Chatmocks.
• Of the User (Generated Content): You hold the rights to the images (mockups) you generate using the platform, provided that the use complies with section 4 of these terms. You grant us a license to display such content only if you explicitly choose to share it publicly through platform features (if available).

• Billing: Access to Premium features is offered through weekly subscription or lifetime plan. Payments are processed by secure third parties (Stripe). We do not store complete credit card data.
• Cancellation: You may cancel your subscription at any time through your account panel. Premium access will continue until the end of the current billing cycle.
• Refund: We offer a full refund if requested within 7 days of the first purchase.
• Right of Withdrawal (European Union/UK): If you are a consumer resident in the EU or United Kingdom, you agree that the supply of the digital service (Premium access) begins immediately after purchase. By agreeing to this immediate commencement, you acknowledge that you lose your right of withdrawal (14-day right of withdrawal) as soon as the service is made available, in accordance with the EU Consumer Rights Directive.
• Taxes: The prices displayed may not include sales taxes, VAT, or GST, which will be calculated and added at checkout depending on your country of residence.

The service is provided "as is" (as is). Since processing is done on the client-side:

• We do not guarantee that the service will work uninterrupted on all browsers or devices, especially outdated ones.
• Chatmocks is not responsible for data loss resulting from browser cache clearing or user device failures.
• Under no circumstances will Chatmocks be liable for indirect, incidental, or consequential damages resulting from misuse of the tool by the user.

We may modify these terms at any time. If we make material changes, we will notify you by email or through a notice on the platform.

Governing Law: These Terms will be governed by and construed in accordance with the laws of São Paulo, Brazil, without regard to its conflict of law provisions.

International Users: Nothing in these Terms will deprive consumers in the European Union of the protection afforded by mandatory provisions of the law of the country where they habitually reside.

Arbitration and Class Action Waiver (Important for USA): For users resident in the United States or Canada, you agree that any disputes will be resolved by individual binding arbitration, and you waive the right to participate in a class action or trial by jury.

These terms may be translated into other languages for your convenience. In case of conflict between the translated version and the Portuguese version, the portuguese version shall prevail.